Business Service Management

Make smart business decisions, planning and organizing the resources of your organization.

ServiceONE Business Service Management allows you to manage your business processes comprehensively. Centralize all data, manage quality and identify new business opportunities through a unique, visual and intuitive dashboard, with solid analysis that improve strategic decision making. Thanks to the ServiceONE Business Management software you can reduce operating expenses and easily control all the resources and assets of your company.

Benefits

Make better decisions

Improve your business with the detailed analysis generated by ServiceONE BSM that adapt to your business needs.

Unify the information

Concentrate all your business information in one place and easily manage your business processes.

Reduce operating expenses

Automate processes and workflows and get total control over your company's resources.

Optimize your cost centers

Make the most of your investment and ensure the proper functioning of your business with ServiceONE Business Service Management.

Capabilities

Inventory Management

Manage the processes related to warehouse management and monitor your stock.

Employees and External

Easily access to the information about the availability of your company’s human resources.

Job Profiles

Define what profiles are in the system, estimate their costs and rate the different existing schedules for each of them.

Staff Structure

Structure your different operational and/or business units in different blocks and define their hierarchy.

Stock Management

Design all the necessary material structure and associate it with the different service tasks.

Expense Management

Control the expenses of the different operational processes and analyse the resources used in the development of each task.

Cost Centers

Make cost assignments, as well as a detailed analysis based on the structure defined by the customer.

Accruals

Manage the income recognition of the provided services and impute this recognition to the cost centers.

Monthly Closing Analytics

Benefit from a monthly closing process with calculation of the costs incurred and the generated income.

Property Management

Keep all the legal information referring to your company’s properties updated.

Contracts

Control the life cycle of your contracts and link them to assets, spaces, services and projects.

Files Management

Organize your documents into categories, create corporate templates and standardize any document process.

Audits

Audit the quality of the assets and real estate registered and streamline the control and monitoring mechanisms of the audit processes.

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