Asset Management Service

Deliver more value in less time. Reach a new level of efficiency with the intelligent management of your business assets.

The ServiceONE Asset Management Service software integrates with the main information systems on the market to facilitate the control of your business assets. Automate the life cycle management of your assets, manage their maintenance and conduct regular audits until they are removed and replaced with the ServiceONE ASM solution.

Benefits

Automate incidents

Detect failures or variations in the performance of your assets and let ServiceONE Asset Management Service act automatically.

Manage maintenance

Lengthen the life cycle of your assets and exploit their value to the fullest by automating preventive and corrective maintenance.

Take advantage of the potential IoT

Use the strategic information that ServiceONE obtains thanks to its ability to integrate with the IoT.

Mitigate risk

Perform secure change management processes with highly controlled service affectations thanks to the Serviceone ASM solution.

Capabilities

Work Orders

Plan the pending activities and workloads to respond to all the requirements.

Work Reports

Stay informed about the status of your work orders at any time and from anywhere.

Workflows

Select specific workflows based on the type of incident, the elements impacted, and the services affected.

MobileONE

Unrestricted access to all ServiceONE features from your mobile device.

Dashboards

Measure service levels, control compliance with Service Level Agreements and drive continuous improvement with integrated metrics and surveys.

MeasureONE

Manage the energy efficiency of your infrastructures and services thanks to the integration of ServiceONE with the IoT.

Field Operation Management

Manage field operations in a coordinated way and optimize the productivity of your technicians.

Risk Management

Anticipate events by detecting risks and evaluating the impact they may have on your business.

Approvals and Notifications

Generate communications to keep the user and the maintenance team informed about the status of the service.

Routing Agent

Take advantage of your historical data thanks to an intelligent system that categories and assigns service incidents automatically.

Orchestrator

Free your teams of routine tasks, automating and accelerating the provision of services.

Preventive Maintenance

Create preventive maintenance plans based on customized ranges for each type of asset.

Replacement

Control the life cycle of your assets and plan the execution of the activities related to their replacement.

Asset Configuration

Define your own registration structure and the data that needs to be recorded for each asset.

Related solutions

Business Service Management

Make smart business decisions, planning and organizing the resources of your organization.

Integrated Workplace Management System

Manage your corporate facilities life cycle and provide your employees with the best experience.

IT Service Management

Transform your users experience, improve productivity and reduce operating costs with the intelligent solution for IT Service Management.

Field Service Management

Transform the management of your field operations increasing the agility and autonomy of your technicians.

Contact us

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