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Sunday 21 July 2019
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Control Panel

The Reporting module allows you to get lists of information from the system classified by type. Those data can be exported to many formats to be consulted by the users.

The aim of the Control Panel is to carry out different activities to control the fulfilling of Service Level Agreements defined by the Client.

Report generation y los Control panel allow you to:

    ServiceONE® - Control Panel
  • Get reports (predefined and on-demand) based on the information stored in ServiceONE®.
  • Control SLA fulfilment.
  • Get information to help in decision-making.
  • Customise control panels with your own Key Performance Indicators (KPI).

Keep updated all key information related to your organization thanks to ServiceONE®.