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Wednesday 19 June 2019
International
Your technological partner

Service Catalogue

ServiceONE® offers you a Service Catalogue, where you can include all services provided by the organization that can be requested by a user or be affected by an incident. This catalogue is 100% customizable so it is able to cover the present and the future needs of your organization.

ServiceONE® - Service Catalogue

Some of the most important features are already preconfigured within the stystem, i.e. space reservation, removals management or visitant management, amongst others.

In addition, you can configure the users access to the catalogue services depending on their location, role, etc... and define indicators and service level agreements for each service of the catalogue linked to an agreement.